Design science research

Designing Effective Conversational Repair Strategies for Chatbots
Conversational breakdowns often force users to go through frustrating loops of trial and error when trying to get answers from …
Fabian Reinkemeier, Ulrich Gnewuch
Publisher Link ResearchGate Link
Designing Personality-Adaptive Conversational Agents for Mental Health Care
Millions of people experience mental health issues each year, increasing the necessity for health-related services. One emerging …
Rangina Ahmad, Dominik Siemon, Ulrich Gnewuch, Susanne Robra-Bissantz
DOI Publisher Link ResearchGate Link
Designing Conversational Agents for Energy Feedback
Reducing and shifting energy consumption could contribute significantly to a more sustainable use of energy in households. Studies have …
Ulrich Gnewuch, Stefan Morana, Carl Heckmann, Alexander Maedche
DOI